The shoes are very comfortable, soft and flexible to wear. No blisters, no pain. the shoes are also very good cushioned around the foot. Unfortunately I do not know the name of the lovely selling lady, it is her own store, she was very very helpful to make our buy of shoes comfortable and easy. She suggested some but not so many models to look for and asked. She is very knowledgeable and explained every question we asked. She also talked with our child instead of only talking to us. Our child danced in his new shoes and loves them. Thank you so much for your help and taking the time to answer all our questions without being annoyed. I met other vendors, they did not even look at me or answer questions, the prices were even higher at the higher vendors. Thank you so much.